The comprehensive communication solution that brings together
- Phone Calls
- Text Messaging
- Video Conferencing
- Real-time Collaboration
All in one easy-to-use platform
What is Univerge Blue Connect?
NEC / INTERMEDIA’s Univerge Blue Connect is a powerful, reliable, and secure communications and collaboration platform that enhances productivity. It combines various tools and services into one integrated system.
In simple terms, NEC / INTERMEDIA’s Univerge Blue Connect is a comprehensive communication solution that helps manage multiple tools like phone calls, messaging, video conferencing, and collaboration into one easy-to-manage platform. It helps businesses stay connected, collaborate effectively, and saves them from the hassle of managing multiple systems.
Imagine you have a business with different teams and employees working in different locations. With INTERMEDIA’s Univerge Blue Connect you provide everyone with the same tools such as messaging, video conferencing, and collaboration tools all in one place. This means you can talk to your team members easily, have virtual meetings, and work together on projects without any hassle.
With NEC / INTERMEDIA’s Univerge Blue Connect, you don’t need to invest in separate systems for each communication tool. It’s like having a virtual office that keeps everyone connected and productive. You can make and receive phone calls using your computer or mobile device, send messages to colleagues, and even have face-to-face video conferences no matter where you are.
Additionally, NEC / INTERMEDIA’s Univerge Blue Connect takes care of everything for you. It’s hosted in the cloud which means the system is managed and maintained by NEC so you don’t have to worry about setting up and managing servers or complicated software installations.
Take Your Business to the Next Level with Univerge Blue Connect
Univerge Blue Desktop App
The desktop app brings essential collaboration tools together, making teamwork easier than ever. See who’s available, send and receive chats and text messages, place and receive calls, share screens, start video calls, and share files – all from one application.
Univerge Blue Desktop & Mobile App
Use the desktop and mobile apps to collaborate through Team Chat, Face to Face Video, File Sharing and more. Have your business phone in the palm of your hand with seamless access to your phone extension anywhere, anytime and on any device.
Univerge Blue CONNECT Call Center
A simple yet sophisticated suite of call handing and routing features, seamlessly integrated with your CRM applications. Designed to deliver consistently positive customer experiences, and to empower your customer care, sales, and service teams.
Univerge Blue Remote Connect Desktop App
Your business phone goes wherever you go. Place and receive calls using your business phone number, manage voicemails, video conference, access your files and more, no matter where you are. All conversations sync across mobile and desktop applications.
Univerge Blue CONNECT & ENGAGE
Give every employee the tools they need to take your business to the next level – from employee collaboration to customer communication – in one application. Keep and review call center stats to help streamline and deliver better customer experience.
Univerge Blue CONNECT & ENGAGE FAQs
Elevate customer experience, business communications, and teamwork through a single pane of glass. We address the top questions related to CONNECT with ENGAGE. How does this work for my business? How do these features differ from Univerge Blue CONNECT call center?
Univerge Blue CONNECT Company Messaging
In today’s world, approximately 90% of customers prefer text messaging over direct phone calls. Company Messaging enables your customers to get instant responses through SMS/MMS from the subject matter experts within your company.
Univerge Blue CONNECT Toll-Free Buckets
A toll-free number makes your business more accessible to customers regardless of their location. With Univerge Blue CONNECT, multiple toll-free numbers can share the same “bucket” of minutes depending on your business’s needs.
Univerge Blue WebFax
Webfax provides virtual, paper-free fax coordination, allowing you to send, receive, and manage your faxes via the web. This eliminates the need for extra phone lines and conventional fax machines.
Univerge Blue CONNECT Packages
Find out about the features and benefits of our CONNECT packages: CONNECT Essentials, CONNECT Pro, and CONNECT Pro Plus. Options include team chat, video conferencing, cloud storage and 3rd party integration.
Univerge SIP Desktop Phones
All the features and functionality of traditional phones with the seamless integration of advanced IP applications. Voice and data integration is no longer limited to the network or the PC desktop; it is now in the end-user’s hands.
Univerge Blue CONNECT Service Adoption Dashboard
Discover how to get the greatest value out of your cloud communication solutions. CONNECT’s Service Adoption Dashboard monitors your workforce’s use of your Univerge communication tools, to help you drive greater value and return on investment.
Univerge Blue CONNECT Service Adoption Dashboard FAQs
How do you know if your employees are actively taking advantage of all the great productivity-enhancing features of Univerge Blue CONNECT? We address the top questions related to the Service Adoption Dashboard.
Easy, Integrated Business Collaboration With Univerge Blue Connct
